Pylon Makes It Easier to Manage B2B Conversations in Slack

Pylon is a startup that makes it easier to manage B2B conversations in Slack. The platform helps companies prioritize and direct messages to the right people and even works with tools like Zendesk to create tickets when necessary.

Jul 12, 2023 - 10:50
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Pylon Makes It Easier to Manage B2B Conversations in Slack
usnews

As businesses increasingly move B2B conversations from email to Slack, Pylon is making it easier to manage and track these conversations. The startup's platform helps companies prioritize and direct messages to the right people and even works with tools like Zendesk to create tickets when necessary.

Pylon was founded by Marty Kausas, Robert Eng, and Advith Chelikani, who saw a need for a better way to manage B2B conversations in Slack. The company launched in November 2022 and has already raised $3.2 million in seed funding.

Pylon's platform is easy to use. Once you connect your Slack account, Pylon will start tracking all of your B2B conversations. You can then use the platform to filter, prioritize, and assign messages to different teams or individuals. Pylon also integrates with Zendesk, so you can easily create tickets from Slack conversations.

Pylon is a valuable tool for any business that uses Slack to communicate with customers. The platform makes it easy to keep track of conversations, prioritize tasks, and ensure that all customer inquiries are handled promptly.

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